A friend of mine, Thomi Glover, sent me lessons in management that I am sharing here with you (thank you, Thomi!). The effectiveness of these lessons is in their simplicity—simplicity that is nothing short of common sense.

If you’re in management or aspiring to be, you will find these lessons to be great reminders of how behaviour impacts outcomes and results. You will also recognize that these lessons are not taught this way in business schools.