newsletter archive.
(Previously published under the title Extreme Profits
under ISSN 1925-8941)
Rational decision making, decision audits
With a plethora of books, videos, podcasts, TED and similar talks, seminars, coaching sessions, and other services, why are leaders' decisions still not moving more organizations to success? McKinsey & Company reports that leadership development is consistently less than desired - in a 2016 survey of 510 executives, only 11 percent said that their leadership development programs achieve and sustain the desired results.
The 97 percent solution, braking waste
Edwards Deming, the father of the "quality movement," said that 97 percent of what happens to organizations is predictable and is caused by the "system," not the person. It is reasonable to presume, then, that an organization should be able to plan for and manage 97 percent of its operations.