newsletter archive.

(Previously published under the title Extreme Profits
under ISSN 1925-8941)

Mary Colak Mary Colak

How we work, top-down mapping

Mapping is an excellent way of "seeing" a process and determining where improvements are needed. But did you know that mapping is also an excellent way to improve jobs?

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Mary Colak Mary Colak

Critically creative, restraining the free spirit

s critical thinking important in solving problems? I'm sure you'd agree with me that it is. But did you know that creative thinking could probably be just as, if not more important for this purpose?

When you have a problem, what do you do? Chances are that you try to think of a solution. But thinking about a solution without first defining the true problem is not effective. Certainly you'll come up with many ideas all worthy as solutions, but will implementing the ideas solve the problem? Let me give you an example.

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