newsletter archive.
(Previously published under the title Extreme Profits
under ISSN 1925-8941)
Adding value, when value wavers
In operations management, we are taught that "value" or "value added" is the difference between the cost of inputs and the price of outputs. While this sounds simple, measuring value is not always so straightforward, especially when measuring intangibles.
Rooting out the problem, reclaiming value
When fixing problems, many people typically fix only the symptoms, rather than the actual problem. The outcome is that the problem reoccurs, each time usurping valuable organizational resources.
To fix the problem, you need to identify and eliminate the root cause.