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Triage—Best Served Regularly

Triage helps us decipher between the important and unimportant and is essential to ensuring we do the right work at the right time and to/for the right person/thing. But be aware: Avoid the trap of triaging work just for the sake of keeping workflow moving.

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Working to Death

A recent reader survey shows that British Columbia’s business professionals are working long hours, trending to near 70-hour work weeks. If you’re in this group, you’re setting yourself up for serious health and safety problems, most of which stem from sleep deprivation. In addition to these concerns, working long hours is counterproductive and does more damage to your organization than you might think.

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Procedures Par Excellence

Did you ever work for an employer where when you arrived for work on the first day you weren't given any documentation relating to the job’s role and responsibilities? I did. On my first day on the job, I was told to just “take it easy” the first few days and deal with the work as it arises. Relying on the job description and job title for guidance, I performed my role as best I could and managed to stay with the company for two years. Perhaps no surprise, a few years after I left, the company went out of business.

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