blog.
Productivity in Crisis
There is so much fear-mongering around the COVID-19 (a strain of severe acute respiratory syndrome or SARS) pandemic. While the pandemic is real, the approach to quashing the virus is unrealistic and is damaging not only our economy, but our mental health, as well.
Simply stated, the disease statistics do not support the measures.
Putting People Back into the Quality Process
When we focus on business improvement, the easy part is fixing holes in systems and processes to gain quality and efficiency. But the key to making those fixes stick is the people. Enter: positive psychology. Positive psychology is a psychological theory that looks at the positive side of human behaviour. Where psychopathology categorizes undesirable behaviour, positive psychology builds on character strengths to help optimize organizational productivity. Positive psychology is especially well suited for use within culturally diverse workforces.
Happiness at Work and Play
Happy employees can help a company be successful. The flip side of course is how unhappy employees can drive customers away and create increased costs to the company in terms of employee turnover and hiring expenses.