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The Evolution of Ideas: Tracing Themes Across My Trilogy
Pursuing a fulfilling and purpose-driven life, I embarked on a transformative journey, writing three insightful books that have shaped my understanding of wealth, time, and productivity. Each book in the Beyond Success series—Considerations in Making Money, Acquiring Time, and Lean Productivity and Efficiency—has played a pivotal role in moulding my perspectives and influencing how I approach these crucial aspects of business and life.
Why Lean?
In some respects, saying businesses must adapt to constant change and evolving market dynamics sounds like a broken record. When haven’t businesses had to adapt to change to remain competitive? Change is inevitable.
However, the saying seems more relevant today because technological change seems unprecedented. Regardless of how you approach the saying, one thing is certain: businesses that don’t continuously adapt will not thrive. Thus, I am a big proponent of lean methodology because it makes sense.
The Power of Lean: How to Streamline Your Work Processes
Lean is a methodology that focuses on reducing waste and increasing efficiency in processes, and we can apply it to a wide range of work environments. While Lean principles started in manufacturing industries, they have since been adapted and used successfully in various settings, including healthcare, construction, and service industries. Any organization or workplace with processes that can reduce waste and increase efficiency can benefit from Lean principles.
Drugs and Workplace Productivity
Productivity doesn’t just happen. It takes focus and sustained effort to accomplish work tasks. However, the amount of focus and effort varies, depending on the difficulty of the task.
The opposite is also true. That is, non-productivity does “just happen.” It is so easy to be non-productive – that’s why many of us can slide into a weekend of rest and relaxation without any effort!
But while at work, it is important to do our best to be as productive as possible. And in order to do that, it is equally important to respect our bodies and not use substances that can inhibit our work performance. Ever.
Capitalizing on Strengths
Do you feel “stuck” in a job? Even before the workday is done, can you hardly wait to get out of the office? If so, you may be in the wrong job.
Feeling stuck may be a sign that you are not using your strengths on the job. If you aren’t using your strengths, resentment builds and frustration ensues. Not only that, you are not being productive on the job – think “deadwood” and you’ll get the idea! Let me explain…
Before You Buy That New iGadget
Recent promos for the latest new technology gave me pause. And it should give you pause, too.
There is no doubt that we are a society of “must-have-the-latest-new-toy,” but have you thought about what happens to your old technology – those smartphones, laptops, printers, and other energy-emitting devices that you no longer wish to use? What is your old technology doing to Mother Earth?
Overpowering Boredom
Many people experience boredom, but did you know that there are different types of boredom? And that each of us usually experiences a specific “type” of boredom consistent with our personalities?
The Lightness of Black Friday
According to Kevin Roose of the Daily Intelligencer, Black Friday is “a nationwide experiment in consumer irrationality, dressed up as a cheerful holiday add-on.”
It's hard to disagree with Kevin's assertion!
Six Steps for Achieving Quality
We all intuitively understand quality. It’s that “something” that makes us appreciates a product or service; but describing that “something” can be difficult.
From a customer’s perspective, quality is what the customer is willing to pay for. From the organization’s perspective, quality relates to a product’s or service’s conformance to specifications. And these specifications are not only according to what the organization prescribes, but they also relate to the customer’s expectations.
Types of Clients
Let’s face it. There are clients and then there are clients. The great clients (or customers) are those that are ready, willing, and able to work with experts to achieve organizational efficiencies.
And then there are clients who fall short on anything from initial meeting to following through with an expert’s recommendations – these latter clients are wasting not only the expert’s time, but their own, as well.
As experts in our various fields of work, we have all run into a variety of clients. Here are some of the more common types – if you’re a client, maybe you see yourself in one or more of these descriptions:…
Value and Billable Hours
Why do companies and individuals still insist on billing for services “by the hour?” If you are tracking billable hours, you are not being efficient. And, even worse, you are not providing the best possible service to your customers.
When companies focus on billable hours, it may be to the exclusion of other important activities, like building capacity to better serve customers.
Government Spending: A Cause of Inefficiency
We often hear that government is inefficient:They spend too much, they take too much time to provide services, they do not provide quality services, they have too many checkpoints, and so on. But who or what is government? Are employees not the heart of any organization?
Contrary to popular belief, employee performance is not the problem when it comes to efficiency. There are many very industrious and efficient employees in any industry, including government.
The root of inefficiency in government relates to money. More specifically, because governments do not spend their own money, inefficiency can be a serious problem.
Value: Defined
Lots of people are talking about value these days – especially in light of Lean culture.
The Merriam-Webster dictionary provides eight definitions for “value.” The definitions relate to market price, luminosity, and denomination. From a business perspective, value is related to market price and the customer’s perception of a fair return on an exchange.
Kaizen to the Rescue
Successful organizational improvement initiatives depend on successful follow-up and maintenance. To this end, a very effective continuous improvement approach is Kaizen—“change for the best” or “good change.”
Kaizen is a Lean methodology that includes a set of activities applied continuously to all functions in an organization. What sets Kaizen apart from other improvement methodologies is that it involves all employees in the organization—from the CEO to the front line workers.
And it is easy to apply in any type of organization and to all processes within the organization.
Managing Energy to Manage Time
Did you know that the higher your energy, the better your ability to manage your time? It’s true. Since there are no limits on our energy, we can use our energy within available time to produce more. The trick is in understanding our individual limitations on available energy. Let me explain.
Peak Performers: Not Always Good for Business
Are you a peak performer? According to organizational psychology, the five fundamental peak performance proficiencies are…
The Problem with Collaboration
Why would anyone think that collaboration is a problem? After all, aren’t we all supposed to be playing nice in the sandbox? Maybe; but what most people don’t realize is that overuse of collaboration (“over-consultation”) can lead to underperformance and low productivity.
Measures of Control
Several recent experiences force me to the same conclusion: Organizations that place many controls on their processes do so because their processes are flawed in the first place. Let me give you an example…
Customer Service
Organizations exist to serve customers. That's obvious. What may not be as obvious is that organizations in turmoil often forget this fact.
When an organization’s focus shifts from serving their customers to serving their own needs instead, problems arise. For instance, if your staff is exerting great effort to try and get customers to follow the organization’s internal processes, this is a problem. Typically starting in one area of the organization, this problem can permeate like a mushroom cloud throughout the organization. The results can be disastrous.
Letting Go
When was the last time you tried something new? How did it make you feel? If you’re adventurous, you probably felt thrilled. If you’re fearful, you are probably still wondering if the experience was worth the risk. So it is with organizations. Adventurous (or proactive) organizations thrive; the fearful (or reactive) survive—just barely.
Organizations (and individuals) that cannot let go of “dead ideas” are doomed to failure. Think about how many processes your organization manages every day. How many of these processes are preventing you and your staff from being maximally productive? Why aren’t the processes updated? Is it because everyone is so overworked that there is no time to address the issue?